Griffin Support

I'm having trouble pairing or connecting my Android device to Beacon!

Here are the steps to follow to make sure you're pairing and connecting Beacon correctly.

1. Make sure you have fresh batteries installed correctly in Beacon.
2. Turn on Bluetooth on your Android device. To do this, go to Settings> Wireless & networks> Bluetooth settings.
3. Press and hold the top of Beacon until you see the blue LED indicator light flashing rapidly. Once you see that, select "Scan for devices" on your Android device (still in the Wireless & networks settings).
4. While the blue LED light is flashing rapidly, select Beacon under Bluetooth devices on your Android device.

Once you have paired, you will connect by launching the Dijit app. An indicator should appear once you've opened the app showing that it is connecting to Beacon.

If you've tried these steps and Beacon still isn't paired or connected, please contact our Tech Support Team for further assistance, or just give us a call at 877-392-3191.