When I tune the iTrip, I only hear silence on the radio!
This is generally a communication error between the iPod (usually a Nano) and the iTrip. Simply reboot the iPod while attached to the iTrip. Hold the MENU + Center Select buttons together for about 6 seconds – until the iPod shuts off. You can let go of the buttons at this point, and the iPod will boot back up, with the Apple Logo on the screen. Once the menu screen comes up, you should be able to select a song, and hear it playing on the radio.
Why isn't the iTrip working with my 4th Generation iPod?
The first thing you should try is updating your iPod, which fixes this problem most of the time. If you have iTunes 7, just click on your iPod in the left column under “Devices” and you will see an “Update” button on your iPod’s summary page.
Run the updater, and after that, you can plug in the iTrip. Play a song and it should power up.
My iTrip does not seem to power on.
What's the small port on the bottom of the iTrip for exactly?
That is a USB mini “B” port, which has 5 pins and is shaped like a trapezoid (remember those?)
The port was designed to work with the PowerJolt, a USB car charger, and a USB to mini USB cable that you can use to charge your iPod while using the iTrip.
Could the case for my iPod cause a problem?
It’s possible! The iTripLCD with dock connector MUST be completely flush with the bottom of the iPod. Most iPod cases, even ones with pass-through slots on the bottom, will most likely prevent the iTrip from fully seating properly, which will prevent it from receiving power.
Generally speaking, most cases with pass-through slots should work fine with other iPod accessories, such as the PowerJolt or iTrip Auto.
Depending on your iPod model, you can also use your iTrip if you’re using our iClear or Reflect cases. These cases leave plenty of room for attaching the iTrip or other dock-connecting devices.
Unfortunately, due to the shape of the 4th Generation, 2nd Generation iPod Nano and 2nd Generation iPod touch, the opening of the iClear and Reflect could not be flush with the bottom of the iPod. For this reason, the iTrip Dock cannot be used without removing the case first.
How do I turn on the iTrip?
The iTripLCD with dock connector is designed so that it will only power on after you start playing music. This keeps the device from draining the iPod’s battery when not in use. Also, keep in mind that if you already have music playing, and then plug in the iTrip, the unit may not power on. You may need to pause and then unpause the iPod to turn on the iTrip.
Is this iTrip compatible with the 1st Generation iPhone?
No, it is not compatible. The iPhone will display a “nag screen,” indicating the product was not made to work with the iPhone. If you attempt to use this model, there will be strong interference (noise) when receiving phone calls.
Where is the Station Finder software?
We have a new web-based Station Finder called SmartScan. You can check it out here.
SmartScan StationFinder tells you the best frequencies to broadcast through when using any of our iTrip family of iPod transmitter devices. No matter how you’re accessing StaionFinder, the application automatically formats the page for your device, including support for Apple’s new iPhone as well as desktop and mobile phone browsers. No matter where you are in the US, you can identify the clearest frequencies to use.
Will this product work with the iPhone 3G?
From our testing, this product appears to be partially compatible with the iPhone 3G. When you attach the product, your iPhone 3G will present a message notifying you that the attached device is not made to work with the iPhone, and asking you if you’d like to switch your iPhone into Airplane Mode. You can clear this screen by pressing Yes or No. Once that screen is cleared, all functions of this product should work normally.
Please note that this product has not been approved by Apple for use with the iPhone, and any future firmware updates may affect its functionality.