What does the button near the power switch do?
MOTO TC Rally is based on the chassis of an earlier model of MOTO TC which did not support BTLE, and required a paring button. As MOTO TC Rally utilizes BTLE, the paring button is non-functional.
Which devices are compatible with the Moto TC Rally application?
We’re really excited to make the Moto TC Rally application available on iOS devices.
Right now, it is compatible with the following devices:
iPod touch (5th generation)
iPad (4th, 3rd generation)
iOS 6.0 or later
We’ll update this page as soon as new compatible devices are available.
Why is the MOTO TC Rally app telling me I need to update the firmware on the Rally car?
MOTO TC Rally requires a firmware update to improve range and responsiveness with iOS 7 devices. We recommend that you update the firmware on the Rally car when the app prompts this to have the most up to date product.
How long does it take to update the firmware on the Rally car?
Approximately 8-10 minutes.
I can't update the firmware on the Rally car.
If you are getting an error message when you try to update the firmware on your Rally car, you can try these troubleshooting steps.
1. Kill the app on your device.
2. Restart your device.
3. Turn the Rally car off and then back on.
If you are still having issues, please contact Griffin Customer Support.
What do the Advanced Settings mean?
Advanced Settings are for power users. They are similar to those found on many physical controllers.
Steering Trim: Think of this as aligning the wheels. It will adjust steering to the left or right so that the car drives in a straight line when the wheel is centered.
Steering EPA: This will limit the turn radius of the car so that it can only be turned left or right to a certain point. The default of “100” doesn’t limit the turn radius at all.
Throttle Response Curve: This sets the responsiveness of the on-screen throttle slider. The bottom of the graph (x-axis) is how far up the on-screen slider is, and the left side (y-axis) is how fast the app is telling the car to go.
Steering Response Curve: Like throttle, this sets the responsiveness of the on-screen steering controls. The bottom of the graph (x-axis) is how far to the left or right the on-screen wheel is turned, and the left side (y-axis) is how far to the left or right the app is telling the car to turn.
My Rally car will not connect to my device.
Make sure your car is fully charged. A proper connection is in place when the Bluetooth status indicator in the app is light blue. Also, make sure the car is within Bluetooth range, approximately 20-30 feet. If you continue to have issues, contact Griffin support at 800-208-5996. Our hours are 9 a.m. to 6 p.m. Central time Monday through Thursday and 9 a.m. to 5 p.m. on Fridays.
How long can I drive my MOTO TC Rally after charging the battery?
After a full two-hour charge, MOTO TC Rally’s battery is estimated to last for approximately 20 – 25 minutes. After a one-hour partial charge, the battery may last for approximately 10 – 15 minutes.
Sometimes I lose control of my MOTO TC Rally, and it seems to control itself.
This issue can be fixed through a firmware update to the MOTO TC Rally. You may be prompted to do this in the MOTO TC Rally app. To update the firmware, download the Griffin Utility app (a free download) from the App Store, then follow the in-app instructions.
The Moto TC Rally app crashes immediately when I open it.
This is a known issue when using the app with iOS 9. We are working diligently to get this resolved as soon as possible. We’ve very sorry for any inconvenience this may have caused you.