Why can't I hear any audio with my Nano?
Chances are this is the first time you have used an audio device that connects to your dock port with your iPod nano. If you hear the static on your radio go away when you turn the RoadTrip on, and your iPod nano is getting power from the RoadTrip, then all you need to do is a simple “soft reset” of your iPod.
With the iPod plugged into the RoadTrip, hold down the Menu and Select buttons until an apple appears in the screen. Then you can let go and wait for the iPod to restart. After it restarts, try playing a song and see if the RoadTrip works.
Why can't I change the volume using my iPod?
The RoadTrip has to use the “line-out” port on the bottom of the iPod, and that volume can’t be changed by the iPod. However, if the volume seems abnormally low, it could mean a communication problem between the iPod and the RoadTrip.
You can fix that by performing a “soft reset.” With the iPod plugged into the RoadTrip and both devices turned on, hold down the Menu and Select buttons on the iPod until an apple appears in the screen. Then you can let go and wait for the iPod to restart. After it restarts, try playing a song and see if the volume improves.
Is the RoadTrip compatible with the iPhone?
The RoadTrip will charge your iPhone and it will transmit the audio. However, there is not a clip that will securely hold the phone onto the RoadTrip. Also, the iPhone will display a “nag screen” that indicates this product was not made to work with iPhone. Although the music will come through your car stereo, you may experience interference when placing or receiving a call.
Where is the Station Finder software?
We have a new web-based Station Finder called SmartScan. You can check it out here.
SmartScan StationFinder tells you the best frequencies to broadcast through when using any of our iTrip family of iPod transmitter devices. No matter how you’re accessing StaionFinder, the application automatically formats the page for your device, including support for Apple’s new iPhone as well as desktop and mobile phone browsers. No matter where you are in the US, you can identify the clearest frequencies to use.
Are there adapters available for the new iPod classic, touch, and nano?
Unfortunately, no. If you have an iPod classic, and iPod touch, or a 3rd or 4th Generation iPod nano, we’d recommend the new RoadTrip with SmartScan.
Will this product work with the iPhone 3G?
Unfortunately, this product is not compatible with the iPhone 3G. You will probably hear a lot of interference, and there is not an adapter that will hold your iPhone securely.
Is this product compatible with the 4th Generation iPod nano or the 2nd Generation iPod touch?
No. The new iPods will only charge via USB, and this product only provides a FireWire charge. It shouldn’t damage your iPod, but it will not charge.